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Reviews shown here have been placed by customers purchasing from our website. Upon completing a purchase, each customer has the option to leave a review about their experience.

Reviews

Average 4.8/5 stars on 93 reviews.
  • Star 5 out of 5 stars

    Simple Shopping!! Easy to find what I wanted, at a reasonable price and the Service Department is always nice enough to install during my routine service!!

    ResellerRatings
  • Star 5 out of 5 stars

    great quick process. excellent and quick sevice.

    ResellerRatings
  • Star 5 out of 5 stars

    Eastside Subaru's Parts Department has been great. I've ordered a number of accessories for our new Subaru from Eastside Subaru and it has gone smoothly. I ordered the wrong part one time and they swapped it for the correct part for my car with no issues.

    ResellerRatings
  • Star 4 out of 5 stars

    Reasonable price for new OEM parts. Reasonable price and fit on a rear cargo tray and net for our 2005 wrx wagon.

    ResellerRatings
  • Star 5 out of 5 stars

    Ordinry on-line transaction. The system allowed me to make a purchase.

    ResellerRatings
  • Star 5 out of 5 stars

    Easy and concise

    Mill Creek, WA
  • Star 5 out of 5 stars

    I sent an email on the Holiday weekend, and Pat called me back on Tuesday and left me a message answering my questions!! Very helpful!!! Thank you!!

    SEATTLE, WA
  • Star 4 out of 5 stars

    Too many steps to navigate, unclear pricing, but found the right part. There are too many steps to navigate the site in order to find the right part, and the website is graphically confusing. Also, the pricing is unclear -- the part was listed as $101, then when I added it to my cart it dropped to $86, then it was $96 with shipping and handling, then on the next screen it was $106 including tax, and the final price was $99.65. I don't see why it wasn't possible to provide a more accurate final price right at the beginning -- seems sketchy that it changes with each screen.

    ResellerRatings
  • Star 5 out of 5 stars

    What I expect. No difficult.

    SNOQUALMIE, WA
  • Star 5 out of 5 stars

    Good job. Well designed site.

    ResellerRatings
  • Star 5 out of 5 stars

    Discount. Easy process and better prices online. Let's hope the item is there when I arrive to PU.

    ResellerRatings
  • Star 5 out of 5 stars

    Best pricing and easy to navigate website. The pricing here is unbeatable and the ease of use to navigate through the website is superb. I can find everything for my Subaru.

    ResellerRatings
  • Star 5 out of 5 stars

    Great website and good price.

    TACOMA, WA
  • Star 5 out of 5 stars

    Happy me. Awesome web site to be! Very easy to navigate.

    ResellerRatings
  • Star 5 out of 5 stars

    Great customer service. Ordered the wrong part initially, contacted via email, and got a reply by phone and spoke to a real person. Thanks.

    ResellerRatings
  • Star 5 out of 5 stars

    Found what I needed. No confusing searches it was that easy. I love my Subject!

    SPOKANE, WA
  • Star 5 out of 5 stars

    Exactly what I needed

    KIRKLAND, WA
  • Star 5 out of 5 stars

    Online ordering is simple and provides a great price. Thank you!

    BOTHELL, WA
  • Star 5 out of 5 stars

    Excellent customer service from the Service Dept!

    INDEX, WA
  • Star 5 out of 5 stars

    Excellent service over the phone

    SEATTLE, WA
  • Star 5 out of 5 stars

    Very Easy Site to use. Great price

    KENMORE, WA
  • Star 5 out of 5 stars

    Hard to do on an iPhone. Also, shipping and handling was taken off only after I got to the payment screen. Confusing.

    REDMOND, WA
  • Star 5 out of 5 stars

    Simple & easy. Thanks

    BELLEVUE, WA
  • Star 4 out of 5 stars

    Everything works well and was able to order my accessories without any delay. But if I may, I want to know if there is any discount for military regarding parts and accessories.

    BOTHELL, WA
  • Star 5 out of 5 stars

    Great service and Lana made it easy to order the parts I need

    REDMOND, WA
  • Star 5 out of 5 stars

    GREAT??

    SPOKANE, WA
  • Star 5 out of 5 stars

    Parts dept. folks at Eastside Subaru were very helpful

    REDMOND, WA
  • Star 5 out of 5 stars

    Thanks Lana!

    Seattle, WA
  • Star 5 out of 5 stars

    Like the website. Easy to navigate. Also love my 2019 Impreza sport. Best car I’ve owned,!

    Redmond, WA
  • Star 5 out of 5 stars

    great thanks

    bothell, WA
  • Star 4 out of 5 stars

    Liked option to pick up item at dealership. Directions not clear on web page for that option.

    KENMORE, WA
  • Star 5 out of 5 stars

    20% OFF MSRP would be better than 15%.

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    Very easy.

    FEDERAL WAY, WA
  • Star 5 out of 5 stars

    Great service!

    DUVALL, WA
  • Star 5 out of 5 stars

    Great

    SNOHOMISH, WA
  • Star 5 out of 5 stars

    Awesome!

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    Everything seemed to be easy to find and the search system was good.

    Marysville, WA
  • Star 5 out of 5 stars

    If you are at the dealer, the dealer should honor the online discount when at the dealer for service instead of having to purchase the item on line.

    MERCER ISLAND, WA
  • Star 5 out of 5 stars

    Great working with this dealer

    SNOHOMISH, WA
  • Star 5 out of 5 stars

    Great service and professional all the way.

    Newcastle , WA
  • Star 5 out of 5 stars

    Great functional website. Thank you for enabling my home repair. Scott

    KIRKLAND, WA
  • Star 5 out of 5 stars

    Pat is the best!

    MONROE, WA
  • Star 5 out of 5 stars

    Excellent! Found everything surprisingly easy. Diagrams are fantastic.

    REDMOND, WA
  • Star 5 out of 5 stars

    The parts associate that I spoke with on the phone this morning was very helpful

    BELLEVUE, WA
  • Star 5 out of 5 stars

    This was convenient, clear, and easy. The automatic 20% discount was much appreciated, too. Thanks!

    KIRKLAND, WA
  • Star 5 out of 5 stars

    excellent

    BOTHELL, WA
  • Star 5 out of 5 stars

    5

    REDMOND, WA
  • Star 5 out of 5 stars

    parts department very helpful

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    User friendly

    BOTHELL, WA
  • Star 4 out of 5 stars

    Easy

    RENTON, WA
  • Star 5 out of 5 stars

    Thx

    Seattle, WA
  • Star 5 out of 5 stars

    Great service over the phone!

    PUYALLUP, WA
  • Star 4 out of 5 stars

    It took me a while to figure out what the difference is between the push start and key start - since the price and part seemed identical, I finally figured out it was related to how the car was started (not a part option).

    REDMOND, WA
  • Star 5 out of 5 stars

    Good

    LYNNWOOD, WA
  • Star 5 out of 5 stars

    Outstanding customer service

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    Thank you.

    SEATTLE, WA
  • Star 5 out of 5 stars

    Very poor! Shipping charge was added back when I didn't want it shipped. How do I get rid of the charge?

    KIRKLAND, WA
  • Star 5 out of 5 stars

    best site ever, called the Evan at Eastside Subaru he was a great help. 5 stars

    Kirkland, WA
  • Star 5 out of 5 stars

    Great!

    BOTHELL, WA
  • Star 5 out of 5 stars

    REALLY EASY and money was saved! Thank you.

    KIRKLAND, WA
  • Star 5 out of 5 stars

    Pat was super efficient and attentive! Great online portal and staff is courteous!

    PLEASANTON, CA
  • Star 5 out of 5 stars

    Good, but for some reason the body side moldings were not on the site, so I had to order directly from the dealer by phone

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    easy to find parts. call part department to have great help

    BOTHELL, WA
  • Star 5 out of 5 stars

    Great. Very simple. I just think it is silly to force to enter shipping address once the ship to dealer option was checked.

    KIRKLAND, WA
  • Star 4 out of 5 stars

    Mostly good, but hard to identify which part will match interior color from part number.

    SEATTLE, WA
  • Star 5 out of 5 stars

    Awesome!

    SAMMAMISH, WA
  • Star 5 out of 5 stars

    Quick and easy!

    SAMMAMISH, WA
  • Star 5 out of 5 stars

    super easy

    BOTHELL, WA
  • Star 5 out of 5 stars

    Nick was incredibly helpful and I appreciate him looking for the part before I ordered it.

    JUNEAU, AK
  • Star 5 out of 5 stars

    Perfect in every single way

    BOTHELL, WA
  • Star 5 out of 5 stars

    great

    BELLEVUE, WA
  • Star 5 out of 5 stars

    Fabulous and Easy!

    SEATTLE, WA
  • Star 5 out of 5 stars

    Amazing and helpful parts department, no matter who helps you out!

    REDMOND, WA
  • Star 5 out of 5 stars

    Thanks again!

    KIRKLAND, WA
  • Star 5 out of 5 stars

    thanks guys!!! Merry Christmas!

    KIRKLAND, WA
  • Star 5 out of 5 stars

    great

    NORTH BEND, WA
  • Star 5 out of 5 stars

    Easy to use - good information

    SAMMAMISH, WA
  • Star 5 out of 5 stars

    Pat was a great help on the phone.

    EVERETT, WA
  • Star 5 out of 5 stars

    Nice web site easy to use and cost effective. Thx

    WOODINVILLE, WA
  • Star 5 out of 5 stars

    I phoned the parts department to confirm the correct part number. The service person was very helpful. Thank you very much!

    CORONA, CA
  • Star 5 out of 5 stars

    Thank you for all your help. Love your service.

    LYNNWOOD, WA
  • Star 4 out of 5 stars

    I was hoping to avoid shipping, but the select LOCAL p/up box does not appear till youto checkout. Wrote an email to your dealership and it was answered extremely quickly; much appreciated. After that, it was a piece of cake : )

    KIRKLAND, WA
  • Star 4 out of 5 stars

    The local pickup option is confusing since it still requires a shipping address. Other than that, happy with the service.

    REDMOND, WA
  • Star 5 out of 5 stars

    easy process. Thanks

    KIRKLAND, WA
  • Star 5 out of 5 stars

    Better prices than chain auto stores.

    SEATTLE, WA
  • Star 5 out of 5 stars

    Good! Your web store front was easy to navigate, and the purchase process was very straightforward. No need to create an individual account with password (very nice these days). It would have been nice to get an additional confirmation page just after entering the CC information so that one could verify that it was all correct.

    SEATTLE, WA
  • Star 4 out of 5 stars

    Local pick up was a little confusing at first but other than that GREAT.

    SEATTLE, WA
  • Star 5 out of 5 stars

    Excellent

    SEATTLE, WA
  • Star 5 out of 5 stars

    great

    SNOHOMISH, WA
  • Star 5 out of 5 stars

    Very good! Easy to use!

    Bellevue, WA
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